For families

Helping your parent move when you can't be here

Many of our calls come from Calgary, Toronto or overseas. You can't take two weeks off to empty the house. You can still be part of every decision that matters.

Updates

Photos at the end of every working day

Each day we're in the house, you get a short message with a photo or two: what got done, what was decided, what's coming tomorrow. By text, email or a shared family chat, whichever you use.

If something needs your answer, like whether anyone wants Grandpa's desk, we ask in the same message and wait for you before it goes anywhere.

Kindred Moves, Tuesday 4:40 pm

Bed made and the kitchen is working: kettle, her blue mugs, the good frying pan. We hung the three pictures she picked over the sofa. Back tomorrow at 9 for the bookcase.

An example of the updates we send

Who decides what

We agree this at the first visit, so nobody is surprised and your parent is never talked over.

Your parent decides

What they keep
Where things go in the new home
How fast the sorting goes
Who they want in the room

You decide together

The moving date and budget
Which heirlooms go to whom
Selling larger pieces
Who signs off on the plan

We handle

The crew, boxes and packing
Bookings at both buildings
Donations and dump runs
Set-up, down to the pictures

Keys and access

Getting in, and handing over

We sign for keys and keep them in a locked box in our office, never under a mat. We can meet the residence's move-in coordinator, let in the cleaners after the move, and hand the old keys to your realtor on possession day.

Every key we hold is written on a list you can see, with who has it and when it's coming back.

A woman holding a picture hook against a wall with a hammer

What we need from you

One family contact who can answer questions within a day or two.
The new home's address, move-in date and any building rules.
Who else in the family should be offered items, and how to reach them.
Anything that must not be given away, even if it looks like junk.
Your parent's doctor or care contacts if moving day needs planning around health.
Payment arranged by whoever is managing your parent's affairs.

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