FAQ
Questions before you book
Short answers to what people ask us most. Anything else, call or text and ask.
Before you start
Do I need my learner's licence first?
Yes. You need a valid learner's licence (your L) or a higher stage before your first lesson, and you bring it to every lesson. We look at it in the car before we set off.
I have a licence from another country. Can I take lessons?
Yes. Tell us when you book. Many people with overseas licences only need a few lessons on local rules, like four-way stops and school zones, before their test.
How long is a lesson?
60 minutes of driving, counted from when you get in the car. The first five minutes are usually spent setting up the seat and mirrors and agreeing on the plan.
Can a parent ride along?
For the lesson itself it's just you and the instructor. A parent is welcome to join for a few minutes at the curb at the end to hear what to practise between lessons.
What if the weather is bad?
We drive in rain, because you will have to. If there is ice or heavy snow, we move the lesson at no charge.
Booking and paying
How do I book?
Send the request form or call. We call or text back within one working day with a time. A lesson is booked once we have both agreed on that time.
How do cancellations work?
Move or cancel a lesson with 24 hours' notice by phone or text and there is no charge. With less notice we charge half the lesson price, and a missed lesson is charged in full. The test-day car needs 48 hours' notice.
How do I pay?
E-transfer, debit or credit card. A single lesson is paid at the lesson, a package at the first lesson. All prices include GST.
Do packages expire?
The 5-lesson package is valid for 6 months and the 10-lesson package for 12 months from the first lesson.
What we don't offer
Not taught here
- Manual cars. All our lesson cars are automatic.
- Motorcycle lessons. Look for a school that teaches motorcycle training.
- Commercial licences. Trucks, buses and other commercial classes go to specialist schools.
- Booking your road test. You book the test yourself; tell us the date and we plan around it.
Still unsure? Ask a person.
Call or text and one of our instructors will answer between lessons.