Common questions, short answers.

Not for physiotherapy - you can book directly. A consultation with an orthopaedic surgeon usually needs a referral from your family doctor or another physician. If you're unsure, call us and we'll help.

Send a request or call, and we'll offer you the next available time with the right clinician. If your problem is urgent, tell us when we call back.

Something comfortable that lets us see and move the area - shorts for knee, hip, foot and ankle problems, and a vest or loose top for shoulders. Bring the shoes you walk or train in.

Yes. We're on the ground floor with a step-free entrance, wide doors and an accessible washroom. Let us know if you need anything else to make your visit easier.

Many orthopaedic problems are managed without surgery. If surgery is worth considering, your surgeon will explain the options, the recovery and the alternatives, and the decision is yours.

Not always. A careful examination often tells us enough. We review scans you already have, and arrange imaging only when it would change the plan.

No. We see people of all ages and activity levels - whether the goal is a marathon, a game of tennis, the garden or the stairs at home.

They start with a consultation. If an injection might suit you, we explain the options and aftercare first. Where it helps, injections are guided by ultrasound.

It depends on the service and your plan. Many extended health plans cover physiotherapy; some ask for a physician's referral. Check with your provider - we'll give you an itemised receipt.

Yes. Please call or email at least one working day ahead so we can offer the time to someone else.

There's parking in front of the building at 5 Harbourview Drive. Unit 2 is the first door on the left.