Service & pricing
Every line of the bill, before you sign anything
Your estimate has three parts: food per guest, staff by the hour, and the service charge. Here is how each is worked out, when payments fall due, and what comes in our van.
Staff rates
Each person is booked for at least five hours, counted from arrival at the venue to departure, so set-up and clearing are in the hours you see.
| Role | What they do | Per hour |
|---|---|---|
| Captain | Runs the room, keeps the timeline, your one contact on the day | $48 |
| Server | Sets tables, serves, clears, pours coffee, tidies as the night goes | $36 |
| Bartender | Sets up and pours your bar, checks ID, follows your permit's hours | $38 |
| Chef on site | Finishes and plates at the venue, carves at a buffet line | $52 |
Hours after 1 am are billed at time and a half. Kitchen prep and cooking at our kitchen are in the food price.
The service charge
An 18% service charge is added to food and staff. It covers planning, the van and fuel, our equipment, washing up and the kitchen crew's time on the day. It is not a tip, and our crew are paid properly without one. GST and PST are added to the total.
When payments fall due
- To hold the date
25% deposit
With the signed agreement. Until then the date is still open to others.
- 60 days before
Second 25%
We send a reminder two weeks ahead, by email, with the amount.
- 14 days before
Final numbers
Guest count, dietary list and floor plan. Your invoice is updated to match.
- 7 days before
The balance
By e-transfer or cheque. Extra hours on the night are invoiced the week after.
Cancel more than 120 days before the event and we return the deposit less $250. Closer than that, the deposit stays with us for the date we held.
What comes in the van, and what doesn't
Included with every event
- Dinner and side plates, soup bowls, dessert plates
- Cutlery for every course
- Wine, water and highball glasses
- Coffee cups and saucers
- Floor-length cloths and napkins for guest tables, ivory or charcoal
- Platters, chafing dishes, bar tools and ice tubs
Rented separately, through people we refer
- Tables and chairs, chair covers and sashes
- Charger plates, coloured linens, coupes and other specialty glassware
- Tents, dance floors, lighting and décor
- Wedding cakes
- The liquor itself, which the host buys under the event's permit
Sample estimate
A family-style wedding for 120 guests
| Item | Detail | Amount |
|---|---|---|
| Family-style dinner | 120 guests × $54 | $6,480 |
| Social late lunch | 120 guests × $14 | $1,680 |
| Captain | 1 × 9 hours × $48 | $432 |
| Servers | 8 × 8 hours × $36 | $2,304 |
| Bartenders | 2 × 7 hours × $38 | $532 |
| Service charge | 18% of $11,428 | $2,057 |
| Before GST and PST | $13,485 |
About $112 a guest, staff and everything we bring included.
Want this worked out for your event?
Send the date, guest count and style. Your first estimate comes laid out exactly like the one above.