HighlineTowing & Recovery (555) 555-0190
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Towing

Flatbed, wheel-lift or medium duty

We match the truck to your vehicle, not the other way round. Tell dispatch what you drive and where it is, and we send the right one.

  • 24 hours
  • Light and medium duty
  • Motorcycles on a flatbed
A white tow truck carrying an SUV on its flatbed and pulling a white car behind on a wheel-lift
Flatbed and wheel-lift on one run

Which truck

Flatbed or wheel-lift?

Both are safe for the right vehicle. Dispatch decides with you, and the price is the same either way.

Two trucks

Flatbed

The whole vehicle rides on the deck, all four wheels off the road.

  • All-wheel and four-wheel drive
  • Low cars, sports cars and EVs
  • Motorcycles, strapped upright in a wheel chock
  • Accident damage where a wheel won't turn
  • Long-distance tows
One truck

Wheel-lift

Lifts one axle and the car rolls on the other. Quicker in tight spots.

  • Front or rear-wheel drive cars
  • Underground and tight parking lots
  • Driveways with no room for a deck
  • Short tows across town
  • Dollies for a locked or damaged wheel ($40)

The fleet

Four trucks, and what each one carries

  • H1FlatbedCars, SUVs, motorcycles. Up to 4,500 kg on the deck.
  • H2FlatbedSame deck, also carries go-jacks and a second winch.
  • H3Wheel-liftShort wheelbase for parkades, lanes and driveways.
  • H4Medium dutyCube vans, small box trucks, loaded pickups with trailers.

We don't tow heavy trucks, tractor-trailers, buses or motorhomes over medium duty. Call anyway and we will give you the number of a heavy-duty outfit that does.

A blue car on the deck of a flatbed tow truck, two people standing behind it

Special cases

Motorcycles, accidents and long hauls

Motorcycles
Always on a flatbed, front wheel in a chock and soft straps on the frame, never the bars. $135 hook-up including the first 10 km.
Accident tows
We clear the car from the scene, sweep the glass, and take it to our yard, your body shop or your home. If police are on scene we work to their direction. Hook-up is $150 because of the clean-up.
Long distance
Sudbury to North Bay, Parry Sound, Toronto or anywhere in Ontario, priced by the kilometre. You get a total before we leave, and you can ride along in the cab.
Yard storage
First 24 hours free, then $50 a day. Pick up Monday to Saturday, 8:00 to 18:00.

While you wait

What to do until the truck arrives

  1. Get off the road if you can

    Hazard lights on. If the shoulder is narrow, stand well back behind the guardrail, never between your car and traffic.

  2. Stay warm, stay visible

    In winter, keep the exhaust clear of snow before you run the engine for heat. Keep a window open a crack.

  3. Have your keys and ownership ready

    The driver needs the keys, and we'll ask where the car is going before we load it.

  4. Take what you need out

    Phone, wallet, child seats, medication, garage opener. Things left in the car go to the yard with it.

  5. Call us if anything changes

    If you move, get a ride, or police tell you to go, call dispatch so the driver knows.

  6. Check the price with the driver

    They will show you the rate sheet and the total before towing. You get a written invoice at the end.

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