Home New clients
Your first visit, without the guesswork
We are taking new dogs and cats. Here is how a first visit goes, what to bring along, and what our most common services cost.
A visit, step by step
From the first call to the drive home
You send a request
Use the form or call. Tell us your pet's name, the reason for the visit and the times that suit you.
We call you back
Our front desk offers a time and asks the name of your last clinic, so we can request the records.
The exam
About 30 minutes with a veterinarian. Cats wait in a quiet room away from the dogs.
The plan
You leave with a written summary and, if needed, an estimate for next steps.
What to bring
A short list for the first visit
- Your pet on a leash, or in a carrier with a towel inside (cats always in a carrier)
- Any vaccine certificates or records you have at home
- The food your pet eats, by brand name, or a photo of the bag
- Medications and supplements, in their packaging
- A fresh stool sample, if you can manage it
- A short list of questions, so nothing gets forgotten
Typical fees
What common visits cost
Prices are in Canadian dollars before HST. Your pet's size, age and health can change the final cost, which is why we give you an estimate first.
| Service | What it includes | Price |
|---|---|---|
| Exam, first or wellness | Full physical exam and time to talk | $95 |
| Core vaccine, dog or cat | Distemper combination or FVRCP, per vaccine | $55 |
| Rabies vaccine | With certificate for your records | $45 |
| Wellness blood panel | Run in our lab, results same day | $180 |
| Dental cleaning | Anaesthesia, monitoring, scaling, polishing, dental X-rays | from $650 |
| Cat spay or neuter | Pre-surgery blood work, pain relief, recheck | from $420 |
| Dog spay or neuter | Priced by weight, with the same inclusions | from $580 |
Extractions, extra X-rays and take-home medication are added to an estimate only after we talk with you.
You will know what we recommend, why, and what it costs before we start. Then the choice is yours.
How we talk about costs
Before any treatment beyond the exam, your veterinarian explains the options, from the full plan to the most important first step. You get a written estimate with a low and a high figure.
If something changes during a procedure, we call you before going further. Payment is due at the end of each visit, and we take debit, credit and e-transfer.