Accessibility statement

Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard behind Canada’s accessibility laws.

What we have done on this website

• A “Skip to content” link at the top of every page.
• Everything works with a keyboard alone, and the item you are on is outlined with a thick two-colour ring that shows on every background.
• Text and buttons meet AA colour contrast, including the dark text on the mustard bands and the white text on the rust buttons.
• Buttons, menu items, answers and form choices are at least 44 pixels tall, so they are easy to tap.
• Every meaningful photograph has a text description. The eye-chart letters that decorate the page are hidden from screen readers.
• Headings run in order, and each part of the page has a landmark or a labelled heading.
• Our fees are written as text in a list, and our opening hours are in a table with a row heading for each day, so a screen reader reads each price and each day with its label.
• The questions and answers use the browser’s own open-and-close control, which works with a keyboard and a screen reader.
• Every form field has a visible label, required fields say so in words, the choice of topic is a labelled group, and the result of sending the form is announced.
• The page keeps its layout when the text is enlarged, and on a phone nothing needs sideways scrolling.
• Nothing flashes. Scrolling and movement stop when your device asks for reduced motion.

Reaching us without the form

You never have to use the online form. Call or text (555) 555-0126, or email hello@birchmoor.example, and we will take your request with you.

Known limitations

The photographs are illustrative, and their descriptions are brief rather than detailed. If you find anything on this website that is hard to use, please tell us.

Accessibility contact

• Telephone or text: (555) 555-0126
• Email: hello@birchmoor.example

Please include the page you were on, what happened, and how we can reach you. We reply within 5 business days.

We review this statement whenever the website changes.